Success in Home Health Star Ratings: Data Strategies
Presented by Tina Marrelli and Kim Corral
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To achieve and sustain high CMS Home Health Star Ratings, healthcare providers must go beyond quality care delivery—they must understand and strategically use data. This course guides clinicians and organizational leaders in leveraging data findings and reports to drive quality improvement, enhance patient outcomes, and optimize agency performance. Participants will learn how to locate and interpret key reports from CMS and other platforms, understand the methodology behind star rating calculations, and identify performance trends using both real-time and retrospective data. With a focus on actionable analysis, root cause identification, and collaborative quality improvement planning, this course empowers providers across disciplines—including nursing, physical therapy, occupational therapy, and speech-language pathology—to turn insights into impact. Whether working in clinical roles or leading quality initiatives, learners will leave with the tools needed to influence and improve both patient care and star rating performance through informed data strategies.
Learning Objectives
- Identify the location of reports utilized in the star ratings program
- Examine reports utilized for effective analysis of Quality of Patient Care (QoPC) Star Ratings and Patient Survey (HHCAHPS) Star Ratings
- Examine actionable practices for data analysis of the star ratings
- Analyze the relationship between care practices, star ratings, and the data findings for quality improvement and reimbursement
Meet your instructors
Tina Marrelli
Tina Marrelli is the president of Marrelli and Associates, Inc., a publishing and consulting firm working in home care for more than 30 years. Tina is the author of 13 books, including the Handbook of Home Health Standards: Quality, Documentation, and Reimbursement (6th edition, 2018). Other books include A Guide…
Kim Corral
Kim is a registered nurse with a master’s degree in education and more than 30 years of home health experience. She is an experienced leader in home healthcare, having held both clinical and operational positions at regional and national levels for large corporate home health organizations. She brings a passion for providing…
Chapters & learning objectives
1. Star Rating Reports: What Are They, and Where Are They Located?
This chapter introduces the essential CMS reports that inform Quality of Patient Care and Patient Survey Star Ratings. Learners will explore data collection rules, reporting periods, and where to access reports such as the Review and Correct, Preview, and Outcome Measure reports via iQIES and Care Compare.
2. I Have the Quality of Patient Care Data—Now What Do I Do?
Focusing on the calculation and interpretation of QoPC Star Ratings, this chapter explains the step-by-step CMS methodology for converting measure scores into star ratings. It offers practical guidance for analyzing performance trends, prioritizing improvement areas, and using real-time data and QAPI processes to drive measurable results.
3. I Have the Patient Survey (HHCAHPS) Data—Now What Do I Do?
This chapter explores how HHCAHPS data is collected, calculated, and reported, including eligibility criteria and compliance protocols. It details the statistical adjustments used in star rating generation and offers strategies to evaluate survey metrics, avoid protocol violations, and design effective improvement plans.
4. HH Agency’s Star Rating Reports
The final chapter brings data strategy into real-world practice through a scenario-based approach. Participants will gain insight from industry leaders on how to analyze agency-level data, identify high-impact opportunities for improvement, and implement cross-functional strategies that elevate both care quality and patient experience.
More courses in this series
Success in Home Health Star Ratings: An Overview
Kim Corral and Tina Marrelli
Success in Home Health Star Ratings: Key Measures
Kim Corral and Tina Marrelli
Success in Home Health Star Ratings: Improving Quality of Patient Care
Kim Corral and Tina Marrelli
Success in Home Health Star Ratings: Improving the Patient Survey (HHCAHPS)
Kim Corral and Tina Marrelli
Success in Home Health Star Ratings: Data Strategies
Kim Corral and Tina Marrelli